Responsibilities/Duties/Functions/Tasks:- Builds trusting relationships with residents to assess needs and goals.- Advocates for residents in accessing benefits, services, and entitlements (e.g., healthcare, transportation, home care, meals, financial assistance).- Provides guidance on navigating local social services and government programs.- Connects residents with appropriate community resources such as wellness programs, home-delivered meals, housekeeping, and transportation services.- Monitors follow-up and service effectiveness to ensure resident satisfaction.- Organizes and facilitates educational workshops on topics including but not limited to aging in place, fall prevention, and chronic disease management.- Encourages social interaction through events, group...

➢ Ensures compliance with all regulatory programs, including maintaining timely and accurate records and reporting, including documents and community regulatory audits, for his/her assigned CAPREIT communities.➢ Review and report on all assigned communities, including reviewing and approving in the property management software all Initial Certification and Recertifications, completing random resident desk audits, acquisition audits, and onsite file reviews. Track and report on certifications and audits, and follow up on tenant file audit findings to ensure compliance and report corrections as required. Escalate continued non-compliance to regional manager and the Director of Affordable Housing.➢ Work with the Director of Affordable Housing to utilize best practices to...

Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community

Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community

Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community

Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...

Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...

Facilitate the maintenance and upkeep of the community by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, and remodeling carpentry. Ensure the maintenance and upkeep of the community remains organized and efficient by scheduling service requests, preparing and scheduling vacant turnovers, taking inventory, ordering supplies, scheduling contractors when needed, establishing and maintaining a preventative maintenance program, and completing periodic inspections and capital improvements. Oversee the maintenance staff by hiring, training, and supervising maintenance personnel. Assist the office staff by interacting with residents,...

Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...

Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...

Facilitate the maintenance and upkeep of the community by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, and remodeling carpentry. Ensure the maintenance and upkeep of the community remains organized and efficient by scheduling service requests, preparing and scheduling vacant turnovers, taking inventory, ordering supplies, scheduling contractors when needed, establishing and maintaining a preventative maintenance program, and completing periodic inspections and capital improvements. Oversee the maintenance staff by hiring, training, and supervising maintenance personnel. Assist the office staff by interacting with residents,...

Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community