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- Drive to properties within their assigned area, with occasional overnight travel- Troubleshoot and repair HVAC, plumbing, electrical, and all other systems and provide general maintenance, and cleaning for the assigned community- Respond to and complete service requests in a timely manner and notify the manager if work orders cannot be completed within 24-hours- Perform preventative maintenance to ensure building systems operate efficiently- Repair and/or replace kitchen appliances such as refrigerators, stoves, and washers and dryers- Prepare vacant apartments for move-in; including but not limited to carpet cleaning, painting and completing necessary repairs or replacements- Maintain community appearance by replacing lightbulbs, removing trash and litter, painting and...
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Responsibilities/Duties/Functions/Tasks:- Builds trusting relationships with residents to assess needs and goals.- Advocates for residents in accessing benefits, services, and entitlements (e.g., healthcare, transportation, home care, meals, financial assistance).- Provides guidance on navigating local social services and government programs.- Connects residents with appropriate community resources such as wellness programs, home-delivered meals, housekeeping, and transportation services.- Monitors follow-up and service effectiveness to ensure resident satisfaction.- Organizes and facilitates educational workshops on topics including but not limited to aging in place, fall prevention, and chronic disease management.- Encourages social interaction through events, group...
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Provide a high level of customer service to current and prospective residents by showing and leasing apartments, preparing and processing all leasing documents, assisting with move-in and move out inspections, and promoting great resident relations by effectively communicating community events and policies to current and future residents. Assist the Community Manager in meeting and exceeding the budget by controlling expenses and achieving occupancy and rental rate goals; collecting rent promptly and conducting unlawful detainer procedures as necessary; ensuring accurate bookkeeping and company reporting. Work with the Service Team in processing maintenance orders and ensuring the community is well maintained and secure.
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Facilitate the maintenance and upkeep of the community by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, and remodeling carpentry. Ensure the maintenance and upkeep of the community remains organized and efficient by scheduling service requests, preparing and scheduling vacant turnovers, taking inventory, ordering supplies, scheduling contractors when needed, establishing and maintaining a preventative maintenance program, and completing periodic inspections and capital improvements. Oversee the maintenance staff by hiring, training, and supervising maintenance personnel. Assist the office staff by interacting with residents,...
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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Provide a high level of customer service to current and prospective residents by showing and leasing apartments, preparing and processing all leasing documents, assisting with move-in and move out inspections, and promoting great resident relations by effectively communicating community events and policies to current and future residents. Assist the Community Manager in meeting and exceeding the budget by controlling expenses and achieving occupancy and rental rate goals; collecting rent promptly and conducting unlawful detainer procedures as necessary; ensuring accurate bookkeeping and company reporting. Work with the Service Team in processing maintenance orders and ensuring the community is well maintained and secure.
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Manage the daily operations of the community maintaining all files while ensuring they are in compliance with local, state, and federal agencies; completing move ins and move outs with their corresponding inspections; and providing a great level of customer service to current and prospective residents while promoting great resident relations and handling all resident complaints. Undertake the fiscal responsibilities of the community by preparing an annual budget; pushing effective rents to achieve growth in GPR while maintaining a high level of occupancy; completing variance and weekly reports; refunding security deposits; processing invoices and daily deposits; and controlling delinquency, AP, and AR. Promoting teamwork to achieve a common goal by hiring, training, and motivating...
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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- Maintain the pool and pool deck by cleaning the areas and maintaining correct pH balance for the pool- Test pool water and make necessary chemical adjustments while adhering to safety guidelines- Log the chemical levels- Vacuum and skim pool daily- Straighten pool furniture and maintain umbrellas by putting them up in the morning and take them down at closing each day- Clean pool area by sweeping or spraying with water- Observe and enforce all pool safety rules and regulations- Check pool passes and sign in visitors- Collect guest pass money and return it to the office nightly- Interact with residents, prospective residents, co-workers, and vendors in a professional, courteous, and respectful manner- Performs all other duties, as assigned
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Facilitate the maintenance and upkeep of the community by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, and remodeling carpentry. Ensure the maintenance and upkeep of the community remains organized and efficient by scheduling service requests, preparing and scheduling vacant turnovers, taking inventory, ordering supplies, scheduling contractors when needed, establishing and maintaining a preventative maintenance program, and completing periodic inspections and capital improvements. Oversee the maintenance staff by hiring, training, and supervising maintenance personnel. Assist the office staff by interacting with residents,...
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Provide excellent customer service to prospective residents by planning and participating in marketing activities to attract prospective residents; greeting applicants, showcasing the community, and collecting applications; communicating the features and benefits of the community with potential residents. Assist the Community Manager by processing applications in a timely manner, taking resident phone calls, following up with prospective residents, and completing additional, on-going administrative functions of the community
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...
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Manage the daily operations of the community maintaining all files while ensuring they are in compliance with local, state, and federal agencies; completing move ins and move outs with their corresponding inspections; and providing a great level of customer service to current and prospective residents while promoting great resident relations and handling all resident complaints. Undertake the fiscal responsibilities of the community by preparing an annual budget; pushing effective rents to achieve growth in GPR while maintaining a high level of occupancy; completing variance and weekly reports; refunding security deposits; processing invoices and daily deposits; and controlling delinquency, AP, and AR. Promoting teamwork to achieve a common goal by hiring, training, and motivating...
-
Ensure the physical aspects of the community meet CAPREIT’s established standards and any applicable laws by troubleshooting, repairing, and/or replacing individual heating and A/C units, water heaters, appliances, plumbing and electrical systems, asphalt, building interiors and exteriors, drainage systems, remodeling carpentry, and cleaning for the community; responding to and completing service requests in a timely manner; and notifying the manager if service requests cannot be completed in 24 hours.Follow safety protocols and procedures by operating power equipment and tools as recommended and wearing protective equipment when necessary.Upkeep the community appearance by assisting with grounds and housekeeping, removing trash and litter, painting and performing exterior repairs,...